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Delivery

Delivery Policy

We aim to have stock of most of the items on the WiseBadger website and to despatch to you within 8 working hours. If for any reason we cannot immediately deliver your order we will notify you by email, informing you when we can deliver and offer alternatives, or options for partial or full cancellation of your order.

We can ship to virtually any address in the world. Note that there are restrictions on some products (particularly needles), and some products cannot be shipped to international destinations.

 

Free Delivery

 

We offer free delivery on orders over £26 delivered to a mainland UK address. Our Free Delivery Service is usually by Royal Mail 2nd Class which aims to deliver within 2-3 working days after we despatch.  If you do need your order more urgently then for £3.36 our First Class service aims to deliver within 1-2 working days after we despatch.

 

Single Patterns

 

Delivery to a mainland UK address is by First or Second Class Post.

UK Deliveries First Class Post Second Class Post
Cost

Up to 3  patterns the cost is £1.85

4 or more patterns the cost is £3.36

Up to 3 patterns the cost is £1.50

4 or more patterns the cost is £3.00

 

 

Yarns, Pattern Books, Accessories and All Other Items

 

 UK Deliveries  First Class Post Second Class Post
Cost

£3.36 per order.

£3.00 per order.

Delivery Aim 1 day after despatch Third day after despatch
Details UK Deliveries despatched by First Class Post or other carrier UK Deliveries despatched by Second Class Post or other carrier

 

 

Threads

 

Delivery to a mainland UK address is by First or Second Class Post.

UK Deliveries First Class Post Second Class Post
Cost

Up to 8  threads the cost is £1.85

9 or more threads the cost is £3.36

Up to 8 threads the cost is £1.50

9 or more threads the cost is £3.00

Cross Stitch Kits, Embroidery Kits, & Tapestry Kits

 

Delivery to a mainland UK address is by First or Second Class Post.

UK Deliveries First Class Post Second Class Post
Cost

OnekKit the cost is £1.85

2 or more kits the cost is £3.36

One kit the cost is £1.50

2 or more kits the cost is £3.00

 

 

International

 

European Union Countries
Weight Airmail
0-249g £3.90
250g - 499g £5.35
500g - 749g £6.80
750g - 999g £8.26
1000g - 1249g Not Availlable
1250g - Not Availlable

 

We are required to charge VAT on Delivery Charges to the UK and other EEC countries, our Delivery Costs are inclusive of those costs.

 

Rest of the World
Weight Airmail
0-1000g £7.00
1000g - 1800g £12.00
1800g - 4000g £24.00
Above 4000 By Special Arrangement

Our deliveries to the Rest of the World are made by airmail and Royal Mail's stated aim is to have them delivered within 5-7 working days after we despatch them. However, it should be noted this is not a tracked service and that adverse weather conditions and the security requirements on airmail parcels, particularly to the United States, can mean that delivery time is variable and may in some cases extend to a few weeks. To allow for this we do ask that customers give 25 working days from the shipment date for a package to arrive before reporting it as lost

For orders that are to be shipped outside of the European Union we do not charge any sales tax or value added tax.  Although for such orders we do not apply any tax it is advisable to check that the Country or State to be shipped to does not apply any duty, fees, or taxes to imported orders. This is most likely to apply to very large or high value orders.  Wise Badger cannot be held responsible for any Import Duty, Taxes or Fees that may apply to your order.