We hope that you and your family are safe and well.
This is not an easy time for any of us and we are all having to adjust to a different way of living. Throughout this difficult time, we will do our best to ensure Wise Badger remains open and to maintain our normal service, subject to government guidelines.
We appreciate that whilst you are confined to your home it can be frustrating or boring, and crafting is a relaxing, positive and safe way to occupy this time.
Wise Badger Service
We will do our best to get the yarn, kit, or item you need to you, as quickly as possible. Just like everyone else, we are operating under some difficulties. We have fewer staff than usual as around half of our staff have stayed home to care for children or elderly relatives. Deliveries of stock to us are taking longer and some items are unavailable. Our parcels to you are all delivered by Royal Mail who aim to maintain their normal service although, inevitably, some parcels will take longer than usual. Please be patient if this happens.
Help for Older Crafters
We know many older crafters are not comfortable to place orders directly online, if you do know of someone like this, please give them our telephone number and reassure them that we are always happy to take their orders over the ‘phone. We have fewer people than usual answering the ‘phone, so please be patient with us.
Whether it is answering the ‘phone, or sending your orders, you can rest assured that we will help you as much as we can, as soon as we can.
Please keep yourselves and your families safe and as happy and relaxed as you can be under the current difficult circumstances. Hopefully, if we all exercise some common sense, coronavirus can be contained until a vaccine is developed, and it will all be over before too long.
With all our best wishes,